Technical Support Engineer (f/m) for #1 Performance Monitoring Solution

      Dynatrace Austria GmbH

      Linz - vor 2 Monaten

      Technical Support Engineer (f/m) for #1 Performance Monitoring Solution

      Customer Support | Troubleshooting | Software as a Service | Digital Transformation | Cloud Monitoring

      Passionate about customer communication on a very technical level? Excited about troubleshooting for our AI-powered monitoring solution? Wanting to join a global leader that enables digital transformation?

      Dynatrace redefined monitoring: AI-powered, full stack & automated. Our innovative SaaS product helps customers to get a self-driving IT. We are proud to excite customers like Google, Apple, Netflix, Delta Airlines, SAP, United Health Care, JP Morgan and many others.

      Dynatrace is the only web-scale monitoring solution on the market designed to meet the needs of modern applications. All we need now, is you to become a personal superhero to our customer by solving his problems. Apply now and be part of our motivated and talented Customer Solutions Team.

      Your role in the team

      • Identify problems and investigate issues directly with the customer (e.g. via screensharing)
      • Cooperate with Development and Product Management
      • Attend training for new product features and technologies
      • Exchange knowledge with other colleagues and suggest product improvements

      Our expectations for you

      • Recently graduated within the last couple years (Computer Science, Software Engineering)
      • More than one year of related professional work experience
      • Ideally Development Experience (.NET or Java)
      • Hands-on Teamplayer and proactive (wo)man of action

      You will love this job if

      • troubleshooting is your passion.
      • you are fascinated by technical challenges and think outside the box.
      • trainings for new product features are a welcome change for you.
      • you appreciate team spirit and enjoy an international environment.

      Seeing is believing. Check out the Dynatrace [free trial](https://www.dynatrace.com/trial/?vehicle%5Fname=https://www.dynatrace.com/)

      Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 39,200 gross per year (based on full-time). We offer a market conform salary in line with qualifications and experience.

      Convince yourself of Dynatrace and send your application: jobs.austria@dynatrace.com

      Dynatrace Austria GmbH
      Freistädterstraße 313
      4040 Linz
      www.dynatrace.com

      Jetzt bewerben

      Benefits

      • Sports
      • Fruits
      • Cereals
      • High Tech
      • Coffee
      • Smoothies
      • Kitchen
      • Flexi-time
      • Public transportation & discount
      • Parking
      • Mobile phone
      • Table soccer