Customer Support Engineer (f/m): Troubleshooting with Java or .NET Know-how

      Dynatrace Austria GmbH

      Linz - vor 1 Monat

      Customer Support Engineer (f/m): Troubleshooting with Java or .NET Know-how

      Support / Linz, Austria

      Technical Support | Troubleshooting | Software as a Service | Digital Transformation | Java | .NET

      Passionate about customer communication on a very technical level? Excited about troubleshooting for our AI powered monitoring software? Wanting to join a global leader that enables digital transformation?

      Dynatrace redefined monitoring: AI-powered, full stack & automated. Our innovative SaaS product helps customers to get a self-driving IT. We are proud to excite customers like Google, Apple, Netflix, Delta Airlines, SAP, United Health Care, JP Morgan and many others.

      Dynatrace is the only web-scale monitoring solution on the market designed to meet the needs of modern applications. All we need now, is you to become a personal superhero to our customer by solving his problems. Apply now and be part of our motivated and talented Technical Support Team.

      Your role in the team

      • Identify problems and investigate issues directly with the customer (e.g. via screensharing)
      • Cooperate with Development and Product Management
      • Attend training for new product features and technologies
      • Exchange knowledge with other colleagues and suggest product improvements

      Our expectations for you

      • Bachelor's degree in Computer Science
      • More than one year of related professional work experience
      • Experience in Java OR .NET Development
      • Hands-on Teamplayer and proactive (wo)man of action

      You will love this job if

      • troubleshooting is your passion.
      • you are fascinated by technical challenges and think outside the box.
      • trainings for new technologies are a welcome change for you.
      • you appreciate team spirit and enjoy an international environment.
      • you are looking for one of the best entry points for your Dynatrace career.

      Seeing is believing. Check out the Dynatrace [free trial](

      Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 39,200 gross per year (based on full-time). We offer a market conform salary in line with qualifications and experience.

      Dynatrace Austria GmbH
      Freistädterstraße 313
      4040 Linz

      Apply now


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