Customer Support & Social Media Manager (m/f)

      Mimohello GmbH

      Wien - vor 1 Monat

      Customer Support & Social Media Manager (m/f) - 20h

      Vienna, Austria

      About

      As Customer Support & Social Media Manager, you'll interact with our customers to help them achieve their learning goals and, on the other hand, help us shape the product based on customer feedback.

      In addition to that, you'll take care of our social media channels like Facebook and Twitter to build a strong social web presence.

      Our Story

      We got started in 2015, when Dennis, Henry, Johannes, and Lorenz dropped out of school or quit their jobs to work on a better way of learning. After three insane months at the Techstars accelerator program, we launched Mimo in August 2016, which got picked up by news media like The New York Times and featured on the App Store in more than 100 countries.

      Since then, we've grown fast in size and users and are always looking for great people to join us.

      Our Values

      At Mimo, we believe in data-driven decision making and the importance of focus, fun, self-motivation, and transparency.

      You'll take care of

      • Interacting with our customers on a daily basis to help them achieve their learning goals
      • Helping us build our web presence on social networks like Facebook and Twitter
      • Giving the product and engineering team valuable insights based on customer feedback to help improve our products

      We think that it'll be important for you to

      • Be fluent in English
      • Have fun communicating and interacting with people
      • Know how to code or have a strong interest in learning to code

      You'll get bonus points for

      • Having experience in customer support, ideally also with social media channels

      We're more than a place to work

      We value your time and we'll do everything we can to make sure you'll enjoy every minute you work at Mimo.

      Some of our perks we offer you

      Relocation package & mentorship
      Team activities every other week & retreats every year
      Work on a brand new MacBook/PC

      Work from home up to two days a week
      EUR 500/year learning budget for books, conferences, etc.
      38.5 hours/week
      no all-in contrac

      We're an international team

      Being and staying a diverse team is very important to us. We hail from 7 different countries and 3 different continents. Naturally, we communicate in English and work hard to make it as easy as possible for people from all over the world to come to Vienna.

      Salary

      EUR42.000 - EUR64.000

      You can expect competitive compensation between 1,200EUR - 1,900EUR (based on your experience) for 20h/week.

      Join us in teaching the world how to code.

      Apply now