The new OEM R&P Engineer supports customers in their respective area of responsibility and therefore ensures close communication and support by providing them with our extensive knowledge and expertise. This is aimed at optimally engineering products and the corresponding applications in terms of efficiency, reliability, simplicity and the best cost/performance ratio. We also support our customers in the ongoing improvement of their products, plus the development of new ones. All of these measures are conducted for the purpose of strengthening our company's position on the R&P market.
Changes over the next three years include improved response times to requests in order to achieve reduced delivery times for finished goods and increase the company's market share by providing excellent support for customers, in addition to expert engineering. Additional goals include passionately looking for new opportunities to introduce the company's premium solutions to the market; managing opportunities through the use of the CRM tool; proactively following up on projects and collaborating with the KAM and OEM sales teams.
This role will be responsible for providing the best possible support to our customers; engineering rings, packings and compressor valves in keeping with customer specifications; calculating sales price in close coordination with LM; maintaining the customer data base and other relevant data in the CRM and quickly responding to quality claims. In addition, the person will closely collaborate with the drafting department in the establishment of clear drafting orders for engineered products; keep records of all key customer communication (i.e. visiting reports, telephone notes); adhere to current RACI and closely communicate with other team members. Based on wage structure agreements, we are offering for this role monthly payments starting at EUR 2,490 gross in respect to individual qualifications and experience.
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