Customer Care Manager (f/m)

      GlobeAir AG

      Hörsching, Linz, Linz-Land (Bezirk) - vor 1 Monat

      Be part of our continuing growth story! GlobeAir is Europe's leading private jet charter offering on-demand fl ights at affordable rates. We are looking for talented passionate people with the ability to hit the ground running and achieve results. People who work at GlobeAir have an international background, are fl exible and thrive in a dynamic and innovative environment. Due to the progressive expansion of our team, we are looking for an experienced and passionate aviation enthusiast to join our ambitious team in Linz (Hörsching), Austria.

      Customer Care Manager (f/m)

      JOB DESCRIPTION

      • Management of the entire sales process from the initial request through to the credit note
      • Administrating of the client database, ensuring client security & privacy
      • Liaising with internal (e.g. crew planning, flight dispatch) and external partners (e.g. brokers, handling agents, catering companies) to ensure the client's needs and wishes are met
      • Delivering high quality customer service on a daily basis, building & maintaining customer relations
      • Developing sales strategies with the head of sales to increase the business opportunity
      • Supplier quality checks and invoicing control

      QUALIFICATIONS

      • High school or university degree
      • Excellent English language skills (verbal& written) - any additional language is a plus
      • Very good MS Office skills and comfortable in using other software packages
      • High level of customer service orientation and ability to respond to customer requests with service attitude and discretion
      • Good interpersonal and communication skills, ability to motivate the team to obtain joint success and positive environment
      • Team oriented, stress tolerant and flexibility to work shifts, weekends as well as overtime
      • Problem solving & decision making skills and the ability to use initiative
      • Distinctive analytical and conceptual thinking
      • Extensive experience in the field of aviation and/or travel industry would be a plus

      WHAT WE PROVIDE

      • An exciting and challenging task for ambitious experts
      • A secure job in a multi-cultural company
      • A successful, internationally active company with a highly solid ownership structure
      • International environment in a dedicated team
      • Quality work environment and social benefits
      • An open and respectful corporate culture characterized by a refreshing team spirit

      Passion into
      Profession.

      The working time is 40 hours per week. Annual gross salary 35.000 Euro (compensation negotiable according to skills and qualifications)

      We are looking forward to receiving your application in English on Smart Recruiter platform at the following link:
      http://globeair.com/en/contacts/careers

      GlobeAir AG
      globeair.com

      Polytec-Straße 1
      4063 Hörsching · Austria
      Phone: +43 7221 727 400
      E-mail: office@globeair.com