Fraud Prevention Agent (German)

Blu Selection

Lisbon - vor 4 Monaten

Do you want to work for a multinational leader in the technology sector? We are currently looking for German speakers for their office in Lisbon.

The Company.

Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American multinational technology company, they are currently recruiting a German speaker for their office in Lisbon.

The Job.

As a Fraud Prevention agent you will be assigned orders of web purchases which fall under the scope of doubtful integrity. It is required to review an array of data and perform an investigation leading to acceptance or cancellation of an order.

Focal goal: identifying nefarious activity Identify and record deviating activities, discover trends, and flag emerging issues Outreach to costumers via phone and email Sharp and privacy-compliant conversational skills are necessary when discussing order details with bill payers and general customers.

The Profile.

You have a native level in German

You have an excellent level of English You are a natural problem-solver

You are able to deliver deep analysis on customer data

You can work quickly and efficiently under deadline pressure

You can work independently and under minimal supervision

You pay great attention to detail and work with accuracy

You are motivated and with a positive mindset

You are a team player You are client and service-oriented

You are willing to stay in the country for the medium term at least (no summer or short term project!)

The Offer.

Signing bonus of 1000 (start date 1st of June)

Salary of 1.235 gross per month (x14 per year) + 150 bonus/month

6 EUR meal voucher per work-day

Permanency bonus of 600 every 190 days of contract

Payment of up to 300 /month for the rent (during the first 3 months)

Reimbursement of flight tickets after 3 months

Full time job (40h/week), Monday-Sunday (Rotative shifts 7 am 10 pm)

A stable job and opportunities to grow within the company

Contract as from the first day of training (training is paid 100%)

A family style working environment, while benefiting from an international and multicultural company

Opportunity to work for Top companies on the market

Initial 6 months contract + 6 months + 6 months + permanent contract 30 days of probation period Start date: ASAP

Jetzt bewerben

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