VACANCY NOTICE 003/2021 Individual Contractor for Information and Technology Laxenburg/Vienna
All our work shall be driven by commitment and excellence
The International Anti-Corruption Academy (IACA) is an intergovernmental organization with a global constituency as well as an institution of post-secondary education recognized in line with the (EUs) Bologna process, headquartered in Laxenburg/Vienna. We are a pioneering institution that aims to overcome shortcomings in knowledge and practice in the field of anti-corruption and compliance, functioning as a centre of excellence in education, training, networking, and cooperation, as well as academic research.
For detailed information on IACA please visit our website at www.iaca.int.
IACA is committed to the principles of equal opportunities, non-discrimination, gender balance, and geographical distribution, and upholds its Guiding Principles. We seek to attract the best qualified and most dedicated workforce meeting the highest standards of professional ability, personal integrity, and social competence, and offer fair and competitive international employment terms and conditions.
The position is full-time, 40 hours per week.
Duration of contract
IACA offers a temporary contract for the duration of four months. Upon consent by both sides, this temporary contract may be renewed for another term(s).
The agreed fee per day (8 hours) worked is from 111.00 to 150.00 EUR gross (incl. taxes and charges), depending on the relevant experience, payable by IACA.
If you have related work experience, meet the requirements outlined on the following pages, adhere to our goals and Guiding Principles, and would like to work in a dynamic, multicultural environment, please send a concise CV and cover letter to firstname.lastname@example.org, clearly stating the Vacancy Notice number in the subject line, no later than 11 April 2021 (UTC+2). Please include your contact details as well as the names and contact details of three references.
IACAs selection is final and not subject to review.
Job Description Individual Contractor for Information and Technology (IT)
This Job Description illustrates the job profile, including the responsibilities, skills, education, professional experience, and remuneration for the post of Individual Contractor for Information and Technology (IT), in the Administrative Branch of the International Anti-Corruption Academy (IACA).
Within IACAs organizational structure, Individual Contractor for IT works closely with the external IT provider to establish and maintain the Academys IT infrastructure, including servers, printers, and desktop computers. In addition, he/she acts as the point of contact for responding to, resolving, and tracking all IT related incidents and service requests. The place of employment of Individual Contractor for IT is at the Academys campus, in a multinational environment. He/she may also be sent to IACAs other offices or those of partners, contractors, or other third parties, in Austria or abroad, as work requires.
Duties and Responsibilities
The Individual Contractor for IT is responsible for the technical development, functionality, and constant monitoring of IACAs IT infrastructure and services. He/she serves as the principal point of contact for IACA staff members on IT matters, and in coordination with external IT provider, is responsible for the analysis, troubleshooting, and timely resolution of IT-related problems. To this end, the Individual Contractor for IT monitors system operations and system performance and maintains documentation regarding operations, performance history, and system errors/failures. In addition, he/she supports the preparation and implementation of events and trainings at the Academy, particularly by setting-up and operating IT and conference equipment.
The Individual Contractor for IT also provides advice on the use of the relevant technical tools and software, provides support in negotiations with potential service providers, provides technical guidance to his/her superior on the procurement process, and checks deliverables and related invoices. The incumbent is responsible for administering all IT related financial administration, following IACA rules and regulations. He/she also provides IT related remote connectivity support to team members and persons affiliated with the Academy.
The incumbent is responsible for software development tasks, application maintenance and major version upgrades. To this end, he/she provides support to staff members in using the Customer Relationship Management (CRM) database and Moodle platform. He/she designs manuals for users and gathers requests and feedback. Individual Contractor for IT assists with all in-house video recordings.
The Individual Contractor provides technical support to the Academys education technologies. He/she shall maintain and perform the system backups, software upgrades, IT security issues related to the online education platforms, in coordination with an external IT provider. He/she proposes efficient solutions or alternatives to problems encountered and provides explanations to the staff if needed or requested.
Next to that, the Individual Contractor for IT is responsible for ensuring adherence to the Academys administrative procedures. In line with IACAs team spirit, he/she works occasionally on other tasks given by his/her superiors, not related to his/her contract, but where his/her work, experience, and skills are an asset and/or the immediate shortage of personnel capabilities require so.
Skills and Professional Experience
has thorough knowledge and understanding of IP networks, Windows Server 2019, and SharePoint Online (Office 365),
is experienced with cloud technologies like Office 365, SaaS (software as a service), PaaS (platform as a service),
is familiar with Linux,
has strong technical troubleshooting skills,
is familiar with CRM (Drupal), Joomla, and Moodle management and administration,
has MySQL (MariaDB) experience,
has an understanding of data modeling and database design,
is familiar with PC Systems (hardware and software), printers and telephone and is prepared to assist with video recordings in-house,
is confident and proactively pursues his/her targets,
is prepared to take over responsibility,
is able to work independently and within a multinational environment as well as with individuals from different professional backgrounds,
is able to effectively plan and develop clear concept proposals pertaining to IACAs IT structure and its development,
is able to work well under pressure, adapt to challenging and changing environments, and meet deadlines,
has proven organizational and communication skills,
works well alone and as part of a team,
has an excellent written and oral command of English.
At least three (3) years of professional experience in IT management is required. Experience at an IT help desk and in conducting IT trainings is desirable. Work experience in a multinational environment, e.g., with an international organization or an educational institution, is considered an asset.
The IT Officer holds at least a computer sciences or computer engineering degree from a higher technical or engineering institute.