Who we are and what drives us
Our Key Account Management Asia-Pacific team is responsible for acquiring and managing international business customers from the Asia-Pacific region in the B2C and B2B parcel business. Together with our customers, we develop tailored cross-border logistics solutions and unlock new e-commerce opportunities in Austria and across our international network.
We are a diverse and dedicated team with a passion for international business relationships, innovative solutions, and the continuous development of our business. Look forward to a dynamic work environment, short decision-making processes, plenty of room for initiative, and modern office facilities in a central location right next to Rochusgasse Underground Station (U3).
What we can offer you
- Employment relationship with Austrian Post
- Financial benefits & extras: EUR 400 in meal vouchers per year, a free bank99 account, annual profit-sharing, plus savings of up to EUR 3,000 per year with "goodie - die Post Bonuswelt" (discounts on travel, shopping, sports & health as well as events & culture)
- Flexible working: Flexible working hours and the option to work from home (depending on the position)
- Holidays & recreation: Discounted holiday offers in over 40 postsozial holiday homes and partner hotels
- Employee benefits: Attractive mobile and internet tariffs from Post's own brand "Yelllow" - also for family & friends
- Health & working environment: Holistic health promotion with a wide range of measures, plus a collegial and crisis-proof working environment
What you will work on
- You actively support sales activities and manage the onboarding phase following successful customer acquisitions or product launches, including CRM maintenance, price setup, and the configuration of various customer tools and systems
- You take ownership of administrative and billing-related back-office tasks, such as invoice preparation, complaint review, and the creation of reports and monthly billing statements
- You process customer inquiries, credit notes, and payment reminders, and ensure timely payments through proactive communication
- You support region-specific customer topics in day-to-day business operations and coordinate collaboration with internal stakeholders, including Operations, Quality Management, Business Customer Service, Accounting, and Controlling
- You participate in customer meetings with Group customers together with the Key Account Manager as part of the sales team
What you bring with you
- Completed commercial education (e.g. commercial high school/business school) or a comparable higher education qualification (high school diploma, university of applied sciences, or university degree)
- Ideally, at least two years of professional experience in sales support, inside sales, or customer service; Proficiency in Microsoft Office applications, particularly Word and Excel
- Strong numerical aptitude and a structured approach to work, High level of initiative, commitment, and a hands-on mentality
- Reliable personality with a strong solution-oriented mindset, excellent communication and organizational skills
- Fluent German and English skills, both written and spoken; Chinese language skills and/or experience working with the East Asian cultural and business environment are considered an advantage
Compensation depends on experience and qualifications; however, the minimum gross annual salary is EUR 35,000 (all-in).
We practise equality of opportunity and diversity and look forward to receiving your application!
Your Recruitment Team at Die Österreichische Post AG
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