RnD System Support Engineer (m/f/d)

IMS Nanofabrication GmbH is a high-tech Austrian company with headquarters in Brunn am Gebirge and further subsidiaries in Vienna, Taiwan, South Korea, and the USA. We are a leading global supplier in the field of semiconductor technology. With our mask writers, we contribute significantly to the global semiconductor industry and enable the production of state-of-the-art chips that are used in powerful cell phones, PCs and data centers.

RnD System Support Engineer (m/f/d)

Join the Releases & Support team and use your excellent problem-solving skills to support the release of new software for IMS leading edge technology. Based in Vienna, work together with other support teams to provide solutions for multi-beam mask writers at our customer sites around the world.

Your Responsibilities:

* Providing 3rd level support for our multi beam mask writer with the focus on software issues
* Become an essential part at the interface between our internal test benches, customer projects and developer groups
* Analyze tool data to understand root causes of issues and gain a broad understanding of the multi beam mask writer and software architecture
* Performing the analysis of error reports, document your results and present them in the team
* Deploy cutting edge software releases on internal test benches
* Prepare and support the roll-out of software packages for customer tools

Your Qualification:

* Technical or scientific degree
* Working experience in Linux environments and an understanding of system architectures
* Very well structured, accurate and you have a strong analytical working approach
* You are keen on using ticket tracking systems (Jira), collaboration software (Confluence) and version control systems (git, gitlab)
* Basic programming skills, e.g. shell scripting/Python, are beneficial
* Enjoy working independently and in the team
* High resilient and confident to face challenges
* Good command of written and spoken English and you can convey technical content clearly

We offer:

* We are a leading high-tech company with headquarters in Austria and international subsidiaries (Taiwan, Korea, USA)
* Excellent professional and personal development opportunities in an international company
* Very collegial and motivated team with short communication channels
* Top-equipped workplace (modern office, laptop, height-adjustable desk)
* An attractive salary package that starts at an annual gross salary of 47.600,- EUR for this position and can be higher depending on experience (KV Metal industry). In addition, all employees benefit from the company's success with an IMS bonus program.

Employees' voices

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Our Values

* Reliability
* Innovation
* People

Your Benefits

* Beverages
* Fruits
* Events
* Development
* Health
* Buddy System
* Discounts
* Working Hours
* Cooperative Spirit
* Bicycle Parking
* Discounted Parking
* Home Office
* Flexitime

Further information about IMS Nanofabrication can be found at www.ims.co.at.

Apply now

IMS Nanofabrication GmbH
Wolfholzgasse 20 - 24 Brunn am Gebirge Austria +43 2236 37 310 www.ims.co.at

We write the future.